Mac apps download dmg. Several Mac users have said that Mail closes or quits unexpectedly. This article explains how you can troubleshoot if the Mail app on your Mac keeps crashing when you want to open it. This article will help you if:
You could also look for a third-party email client on the Mac App Store or elsewhere. Other email clients should offer an option to store less emails offline and limit the size of our cache to a manageable size. To stop using the Mail app, first disable or delete your email accounts. Click the Mail menu in Mail and select Accounts. Removing Mail Go to the Uninstaller menu and wait for the scanning process to finish. Now locate the Mac Mail app. Open the OS X Apps submenu and choose Sort by Name in the field above the list of apps – this will make the search easier. Find the Mail icon, check the white box next to it, and click Remove. I use Mac Mail app. I have tried out the junk mail filtering but have decided to turn it off in the preferences. However I was surprised to see that the Junk Folder is still displayed in the mailbox list. The folder is empty (I've deleted all the emails within it) but I am not able to delete the folder/mailbox (from the Mailbox dropdown).
- The Mail app, better known as the Apple Mail, is the default email service provider that comes with Mac devices. That means whether it be mobile devices or laptops, there will always be a Mail app. But there’s a limit to the device that can have the app.
- It can remove your unwanted apps without leftovers only in 3 steps, which is cleaner than dragging the app into Trash. If you want to easily, quickly and permanently uninstall an app from macOS Mojave, Catalina, etc., MacMaster can be helpful.
- Mail opens without any issue but then crashes later on.
- Mail crashes as soon as it starts.
- Mail opens but hangs with the spinning color wheel and then crashes.
See also: Mac Mail App Opens Itself Randomly, Fix
Please try the steps below. After trying each step below, test Mail again to see if you can open it. Before you do anything, simply restart your Mac. If restarting does not fix your problem, then try the steps below:
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Update
Update your Mac. Then try to open Mail again. When you update the macOS software on your Mac, Mail will also be updated. And this may resolve your problem. Here is how:
- If you are using macOS Mojave or later: Go to System Preferences and Software Update.
- If you are using macOS High Sierra or earlier: Open the App Store and click Updates.
See also: Mac Mail App: Gmail Not Working? Fix
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Rebuild
Try rebuilding your mailboxes to see if this fixes your problem Here is how:
- Open Mail.
- Select a mailbox.
- Click Mailbox > Rebuild.
You may not be able to rebuild since Mail keep crashing. But try this if you can.
Certain messages causing this?
Delete App On Macbook Air
Are you having this problem when you want to open certain mail messages? It is possible that Mail may quit due to damaged emails. You can resolve this by deleting these problematic messages. Damaged messages may cause the Mail app to crash when you scroll through messages to view them. Here is how:
- Press and hold the Shift key.
- While pressing the Shift key, open the Mail app. When you open the Mail app while pressing the Shift key, Mail will open without any message selected.
- Then drag the Message Viewer pane (the horizontal divider) until you only see the list of messages.
- Select the problematic message by clicking once. This is the message that was active when Mail crashed.
- Then press the Delete key on your keyboard. Or click Message > Move to > Trash.
Alternatively, if your Mail account offers a web-based service to check emails (most do such as gmail.com, iCloud.com, yahoo.com, etc), you can visit their website and sign in and then delete the corrupted email.
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Isolate the problem
Following the steps below will help you find the problematic mail account. Here is how:
- On your Mac, go to System Preferences and Internet Accounts.
- Disable all email accounts by unchecking the Mail option.
- Now all of your Mail accounts are disabled, try to open Mail. Does the app crash or not?
- If it opens without crashing, this means that one of your accounts are causing this problem. What you can do is to turn each account on one by one and test Mail after turning on each account. Repeat this until you find the account that is causing this. And when you find the problematic account, what you can do is to delete the account and then re-add.
- If Mail crashes, turn on all of your accounts and go to the next step below.
See if you can start Mail in Safe Mode
Safe Mode (also called Safe Boot) may fix your problem. Safe Mode clears caches and repairs disks. Here is how:
- Turn off your Mac.
- Turn on your Mac and immediately press and hold the Shift key.
- Keep holding the Shift key until you see the login screen.
- Login.
- When your Mac finishes starting up, now try to open the Mail app. Does it crash or not?
- Restart your Mac again. This time restart normally. Do not press any keys. This will exit Safe Mode.
- Again test Mail.
See also: Mail App Keeps Crashing & Won’t Open; Fix
Delete preference files
If the Mail preference files are corrupted for some reasons, this may cause crashes. Please note that when you remove these files, your account settings and preferences will be gone. Here is how:
How to Delete an App on Mac from Launchpad. The first way we want to recommend to you is using. https://ytxxpz.weebly.com/blog/delete-old-apps-mac. Command +click to select all of the Office for Mac applications. Ctrl+click an application you selected and click Move to Trash. Remove files from your user Library folder In Finder, press + Shift+g. How Do I Delete Old Versions Of Apps On the iMac? I just noticed that on my iMac the Mobile Applications folder is taking 7.49 GB of space, with many many older versions of the apps. Is there a way to clean it out other than removing them one at a time? Is that even a good idea? —– Robert Poland. Open Launchpad (by clicking its Dock icon, using the trackpad gesture, or searching for it in Spotlight), then click and hold any app icon until the icons start shaking. Click the “X” button next.
- Quit Mail.
- Go to your desktop and press and hold the Option key.
- In the Finder, while holding the Option key, click Go and then Library.
- Open the Preferences folder.
- Locate these two files: com.apple.mail.plist and com.apple.mail-shared.plist
- Move these files to the Trash.
- Restart your Mac.
- Then try to open Mail to see if it works.
Remove Envelope files
How To Remove Mail App On Mac Desktop
We will delete Envelope files, you Mac will automatically build them. Here is how:
- Quit the Mail app if it is running (Mail > Quit Mail).
- In the Finder, press and hold the Option key and click Go > Library.
- Open the Mail folder.
- Open the V7 folder (this may be V5, V6, V7, V8, etc depending on your macOS version).
- Open the MailData folder.
- Locate these files: Envelope Index, Envelope Index-shm, Envelope Index-wal.
- Move these files to your desktop.
- Now open the Mail app. Wait for the Mail app to rebuild new Envelope Index files. Please note that this may take time.
- And if everything seems to be working, you can now delete the envelop files from the desktop.
Remove Mail Saved folder
Please follow the steps below. Doing so will delete the Mail Application Saved State folder. A Saved Application State folder is a kind of cache folder that enables an app (in this case, this is Mail) to resume and reopen again. And this folder may cause your problem. Here is how you can remove this.
- Quit Mail.
- Go to the Finder.
- Press and hold the Option key and while holding the Option key, click Go and Library.
- Open the Containers folder.
- Open the com.apple.mail folder
- Open the Data folder.
- Open the Library folder.
- Open the Saved Application State folder.
- Find the “com.apple.mail.savedState” folder and drag this folder to the Trash.
- Then reopen the Mail app.
Reset NVRAM
Resetting NVRA (or PRAM) may resolve your problem. Resetting this will remove some of your settings such as volume, time zone, etc. Here is how:
- Turn off your Mac.
- On your keyboard, locate these four keys: Option, Command, P, and R (do not press them yet).
- Turn on your Mac and immediately press and hold the Option, Command, P, and R keys.
- Keep holding these keys for 20 seconds. Then release the keys.
Remove Mail container
If you are still having this problem, you may want to remove the container folder. When you remove this folder, you will lose some settings such as mail filters, signatures, etc. Here is how:
- Quit Mail.
- Go to the Finder.
- Press and hold the Option key and while pressing the key, click Go and Library.
- Open the Containers folder.
- Find the “com.apple.mail” folder.
- Now move this folder to your desktop. We are moving to the desktop so that you can easily restore the folder if needed.
- Now open Mail. If it opens, your issue is fixed.
- If it still crashes, you can put the container folder back. And maybe it is time to contact Apple support.
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